Every ALTO has support included when it ships - ALTOcare. For 1 year, on top of HW warranty we will provide software maintenance.
ALTOcare can be extended during its 1st year to ALTOcare+, or alternatively for 12 years in 3 years increments.
Every ALTO has support included when it ships - ALTOcare. However we go further with ALTOcare+.
For 3 year, on top of HW warranty and support, we will provide software maintenance inclusive of major software upgrades, telephone and email support.
We provide non-stop 24/7 ALTO performance monitoring by our support specialists, so health of the system is under surveillance, so we can sense an issue even before it starts happening.
ALTOcare+ can be extended in 3 year increments up to 25 years.